Cookie Policy

1. What Cookies Are

Cookies are small text files stored on a browser or device when a website is visited. Similar technologies include local storage, pixels, tags, software development kits, and identifiers that perform comparable functions. These technologies can recognize a browser, maintain a session, remember settings, protect accounts, and help operators understand service performance.

Cookies may be:

• Session cookies: which expire when the browser is closed; or
• Persistent cookies: which remain until their stated expiration or until deleted.

They may also be placed directly by AiXGEN (first-party cookies) or by a provider whose service AiXGEN has enabled (third-party cookies).

2. How AiXGEN Uses Cookies

AiXGEN may use the following categories:

Strictly Necessary

These technologies support functions required to provide and protect the Services, such as secure page delivery, authentication, session continuity, load balancing, fraud prevention, and privacy choices. They cannot generally be disabled through a consent tool because the Services may not function properly without them.

Functional

These technologies remember choices such as interface preferences, display settings, or other optional personalization. Disabling them may cause preferences to be lost.

Analytics and Performance

If enabled, these technologies help us understand aggregate traffic, feature use, errors, and performance so we can improve the Services. Where required by law, AiXGEN will obtain consent before enabling nonessential analytics technologies.

Advertising

AiXGEN does not currently use cookies to sell personal information or for cross-context behavioral advertising. If that practice changes, we will update this Policy and provide required notice and opt-out or consent controls before using such technologies.

3. Current Public Website

The current AiXGEN public marketing website does not intentionally place analytics or advertising cookies through its application code. Its hosting and security providers may process technical request data or use strictly necessary technologies to deliver and protect the site.

The AiXGEN authenticated platform may use strictly necessary session, security, and preference technologies. The exact cookies may vary by deployment, customer configuration, authentication provider, and enabled integrations.

Before publishing this Policy, AiXGEN should complete a production cookie scan and list any deployed nonessential cookies in the table below.

4. Cookie Register

This register must be updated whenever cookies, providers, purposes, or retention periods change.

5. Your Choices

Where a cookie preference tool is available, you may use it to accept, reject, or change choices for nonessential cookies. Strictly necessary cookies remain active because they support requested functionality and security.

You may also control cookies through your browser. Most browsers allow you to view, delete, or block cookies and to notify you before cookies are stored. Blocking cookies may affect sign-in, preferences, integrations, or other functionality.

Useful browser controls are available from browser providers, including Google Chrome, Apple Safari, Mozilla Firefox, and Microsoft Edge.

6. Global Privacy Control and Do Not Track

AiXGEN does not currently sell personal information or share it for cross-context behavioral advertising. Where legally required and technically applicable, AiXGEN will recognize a Global Privacy Control signal as an opt-out request. Because there is no uniform standard for other browser "Do Not Track" signals, the Services may not respond to those signals.

7. Third-Party Services

Customer-enabled integrations and linked third-party services may use their own cookies or similar technologies. Those technologies are controlled by the relevant third party and governed by its privacy and cookie notices. Customers should review their enabled integrations and configure them consistently with applicable law and their own notices.

8. Changes to This Policy

We may update this Policy when technologies, providers, laws, or our practices change. The revised version will be posted with an updated date. Where required, we will request consent again for material changes affecting nonessential cookies.

9. Contact Us

Questions or requests concerning cookies may be sent to: